Get in touch

Other Ways To Contact

📞 Contact Us

We’re here to help. If you have any questions about your order, shipping, returns, or general inquiries, please don’t hesitate to reach out to the Stridon support team.

📧 Email Support

support@usestridon.com

For most inquiries, email is the fastest way to reach us. Please include your order number for quicker assistance.

📞 Phone Support

(929) 244-9874

If we’re unable to answer your call right away, please leave a voicemail with your name, phone number, and order number, and our team will get back to you as soon as possible.

🔁 Returns & Refunds

To request a return or refund, please submit our official returns request form:

👉 Returns Request Form:

https://forms.gle/sGscaqy3huLvkjCw6

Our team will review your request and follow up with next steps.

⏱️ Response Time

We aim to respond to all inquiries within 24–48 business hours, Monday through Friday (excluding holidays).

ℹ️ Before Contacting Us

For faster help, please have the following ready:

  • Your order number
  • The email address used at checkout
  • A brief description of your question or issue

We appreciate your support and thank you for choosing Stridon.