Track your order.

Check your shipping confirmation email. Your tracking number identifies the package and is different from your Stridon order number. If you only have an order number, select “Look up your order” and enter the email address or phone number used at checkout.

A shipping label can be created before the carrier receives or scans your package. Updates appear when the carrier makes them available. Check the number for typing errors and try again later. Contact us if tracking stays unavailable or your delivery is overdue.

Use the tracking number supplied for your Stridon shipment. Tracking is available for supported carriers, including Amazon Shipping and Amazon Multi-Channel Fulfillment (MCF), when the carrier provides data. This does not sign in to an Amazon account or look up unrelated Amazon purchases. International routes may pass between carriers, and updates can pause during a handoff.

Track each package separately using its own tracking number. Items can arrive at different times. If a shipment is marked delivered but you can’t find it, check the delivery location and contact our support team.